![]() ![]() Head over to Answers HQ to look for a fix.We can’t reset or add more time to EA Play early trials, and neither can the Xbox Support team. Make sure to fully quit the game when you’re not playing it to preserve your trial time. If you leave an early trial open and running in the background on your Xbox, time keeps counting down. You might need to wait to redeem it until after your current membership runs out. To get around this, you can cancel your current membership, then try redeeming your code again. Sorry, you can only redeem a membership code that matches your current EA Play membership plan. If you try redeeming a membership code for a different membership than you currently have, you might get this message: ![]() You can use one for standard transactions.Įrror redeeming code that doesn’t match current membership If you live in Russia, you can't use a credit card for recurring payments.
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